ASAP Skips is a thriving, Auckland-based business which already had a successful website. So successful in fact, that the owner wanted a way to improve control over online bookings. Customers had previously been invited to choose their preferred hire period from a drop-down menu. If you wanted a duration that wasn’t in the list –…
Sometimes an organisation ends up with a website that it cannot maintain. The Naturescapes website was an example where the owner was no longer able to make the changes they wanted in a cost-effective way. Avalon took the existing design and rebuilt it in a robust, well-coded theme, that is easy to understand and update….
The site displays the essential work conducted by the organisation. The team conducted essential research into the capability of dogs to support humans in detecting pollen and viruses. In addition to some stunning photography of the dogs at work and in training, the site also provided a means to attract donations and subscriptions. Much of…
Sweet Telecom is an existing business providing broadband services to businesses across Australia and New Zealand. Our website provides the platform for business-to-business operations, including: new sales, support and outreach. A series of smart forms guide the user through the buying process and ensure all the required information is captured and secure. PDF generation provides…
Solora is an agency of HealthcareNZ. We were asked to rejuvenate an existing site which had stagnated. It was important that the sensitive service that Solora provides was not compromised throughout the replacement and we were pleased to achieve an “instant cut-over” from the old site to the new. The site offers improved accessibility by…
When ALGON Ltd changed hands, the new owners wanted a website that not only showed-off the product line, but supported the business. We worked with the owners to gain a clear picture of how they wanted the business to run, then designed a website that delivered the required business processes. The website is not only…
They Greytown Country MARKET is held 6 times a year at Stella Bull Park in Greytown. The website caters for 3 distinct audiences: The CRM provided on the Greytown Country MARKET website is used to manage the needs of stallholders and organisers. We used a “forms-based” approach to manage the information requirements and ensure that…
Customer Service Knowledge Base The knowledge base is set up to store information required by the support team when responding to customer calls. During a phone call, you don’t always have the luxury of being able to search through files of information or past solutions. The Knowledge Base features a search capability that responds to just…
The Chip Group was an initiative run by Potatoes New Zealand and funded by Ministry of Health. The aim was to improve public health through better cooking practices at chip shops. Businesses competed for public votes and a panel of judges selected a “supreme winner” in an annual contest. Business could only enter the competition…
The site began as a simple “shop window” to provide an online presence for an established hairdresser’s. Since then, the site has grown to match the business. Covid-19 meant that, whilst the premises were closed, there was a risk of losing touch with customers. By reaching out to customers and inviting them to request bookings…